Who we are
Streetbuilder,
www.streetbuilder.io, is a website owned by
The Future Fox Ltd, which is a company registered in England and Wales. Our mission is to accelerate the development of smart, sustainable, and people-focused cities, and we do this by making it easy for anyone to influence planning decisions.
This is our updated Privacy Policy going into effect on 7th May 2019.
Personal data we collect
- We collect your name, email address, and postcode, so that we can process the suggestions you provide through this website effectively. You will be able to submit your suggestions anonymously if you wish. We do not share your information with third parties or use it for any other purpose other than analysing your suggestions. All personal data will be stored for a maximum of 12 months.
- Your suggestions and preferences: We record the suggestions and preferences you make on this website. Your suggestions are analysed along with all other suggestions from your community. When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
- Visitors to this website: We use a third party service, Google Analytics, to collect information on how you use the site, using cookies and page tagging techniques. The information we - and Google - collect doesn't identify anyone, and is kept for a maximum of 38 months.
- Email alerts. We collect your email address, name and subscription preferences when you agree to receive notifications by email. We use a third party service, Mailchimp, to collect this information. We also track how our emails are used - for example whether you open them and which links you click on. If you've signed up for email notifications, you can unsubscribe or change your settings at any time by selecting the 'unsubscribe' link that appears in every email. Once you have unsubscribed, your details will be deleted immediately from the system.
- Contact form: If you contact us asking a question or giving feedback, we collect your email address and any other personal data contained in your message. When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
Cookies
Our website will place a “cookie” on your computer to help improve your experience when you visit our site and navigate through our site. You can delete it using your browser settings (these vary depending on which software you are using).
Why we collect personal data
We gather this information in order to:
- Analyse your suggestions and provide recommendations to Sustrans and Lewisham Council.
- Improve the site by monitoring how you use it.
- Respond to any feedback you send us, if you've asked us to.
- Send out email alerts to those who have requested them.
- Publish your response, without your personal details, in the “What others have suggested” page.
The personal data you send us can be viewed by The Future Fox only.
Your rights
You have a right of access to any personal data we hold about you, by making a Subject Access Request (SAR) to our contact email below.
In addition, if you believe that the data we hold is inaccurate or incomplete you can ask us to update our records. If you are unhappy with the way in which we process your personal data you can request that we stop or restrict the processing of your data or ask us to delete the personal data we hold about you.
Find out more about your rights on the Information Commissioner's site.
Contact
[email protected]
Complaints
If you feel we have been unable, or unwilling, to resolve your information rights, you have the right to lodge a complaint with the Information Commissioner's Office (ICO). The ICO are the supervisory authority responsible for data protection in the UK.
For further information, including independent data protection advice and information in relation to your rights, you can contact the Information Commissioner at:
- The Information Commissioner
- Wycliffe House
- Water Lane
- Wilmslow
- Cheshire
- SK9 5AF
- Tel: 08456 30 60 60
- Website: www.ico.org.uk
You can also report any concerns here:
https://ico.org.uk/concerns/handling/
